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GetAnswers 4th June 2021

Table of Contents

Today let me try to answer your questions. I will end up posting this as a blog ;)

1 Question 1: Integrate Jira and Github


I want to integrate Jira with GitHub so when the Jira status is change to "in progress" a GitHub branch with that Jira number will be created how I can do that using rest API in java.

Answer Hi Surbhi, Have you tried the Jira workflow triggers? Check this link to know more about it: https://support.atlassian.com/jira-cloud-administration/docs/configure-workflow-triggers/

2 Question 2: JQL Order by

Venu Gopal in jira SQl ( if i give issue with project = XXXX AND key = XXXX -15452 OR key = XXXX -16171 OR key = XXXX -15114 OR key = XXXX -11412 OR key = XXXX -16350 OR key = XXXX -14896 OR key = XXXX -12334 OR key = XXXX -15441 OR key = XXXX -14767 OR key = XXXX -15507 OR key = XXXX -15449 ) Here i dont want order by - or + , i need the same exact key order ??? pls help

Answers Can you please clarify what order by you are referring to in your question?

3 Question 3: Issue collector

Pristan Fernando can you share a video on configuring a custom issue collector?


What exactly do you want to customise in your issue collector? Apart from the configurations in the issue collector. You can may be build your own and integrate to Jira using REST API or may be also look at the Ira Service Management widget.

4 Question 4: Revoke site access

CUTE UNICORNS How to revoke site access using rest api

Answer I don't really think this is possible yet. I was looking at this document: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-user-search/

5 Question 5: Jira cloud apps

Chetan Yeshi Hi Sir, I want to create a cloud Jira plugin for report generation and I want to deploy it on the marketplace. So how I can start? From where I can get the reference?


6 Question 6: Smart values - Google chat room

Deepanshi Sengar Ravi, i've been trying to access the smart values for sending out messages to a google chat room. i have the scenario figured out until sending normal text messages. could you please help me with how to send issue data to google chat room?

For smart value take a look at this page to learn about how you can fetch issue data. https://support.atlassian.com/jira-software-cloud/docs/what-are-smart-values/

You may also want to look at this webhooks. https://developer.atlassian.com/server/jira/platform/webhooks/

7 Question 7: How to install JSM

pramod kumar How to install Jira service management on existing Jira instance

Answer If you are on Cloud then you need to add subscription but if you are on Server then you need to install JSM using the obr file. I hope it helps.

8 Question 8: Create project using REST API

Andreza Santos Hi,

I would like to know if there is any way to use Script Runner to create projects on Jira Cloud or if this solution shown in the video is also for Jira Cloud?

Answers On Jira Cloud you have to use the REST API and I just checked that it is possible to create a project. I made a video on this topic as well: https://www.ravisagar.in/videos/jira-rest-api-create-project-and-get-list-projects

9 Question 9: When to choose groups over roles

RSHKNH1 Hello Sir, Nice video. Can you please suggest when to choose Groups over Roles?